At Style Mode Shop, we’re committed to bringing you comfort-first fashion that moves with you through every part of your day. Whether you’re lounging in our buttery-soft leggings or making waves in our swimwear, we want your shopping experience to be as effortless as our styles.

Shipping Information

Order Processing

We typically process orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Options

We offer two convenient shipping methods to serve you better:

  • Standard Shipping ($12.95):
    • Carrier: DHL or FedEx
    • Delivery time: 10-15 business days after shipment
  • Free Shipping (Orders $50+):
    • Carrier: EMS
    • Delivery time: 15-25 business days after shipment

Please Note: We currently ship worldwide, with the exception of some Asian countries and remote regions. International shipments may be subject to customs fees which are the customer’s responsibility.

Our Return Promise

We stand behind the quality of our leggings, swimwear, and lifestyle essentials. If you’re not completely satisfied with your purchase, we’re happy to help with returns or exchanges within 15 days of receiving your order.

Important Return Conditions

  • Items must be unworn, unwashed, with all tags attached and in original packaging
  • Returns must be initiated within 15 days of delivery
  • Customers are responsible for return shipping costs unless the item is defective or incorrect

Final Sale Items

For hygiene reasons, the following items are final sale unless defective:

  • Swimwear (including ONE PIECE, MEN’S SWIM, and KIDS SWIMS)
  • Intimates

Easy Return Process

Step 1: Initiate Your Return

Email our Customer Comfort Team at [email protected] with the following information:

Subject: Return Request – Order #[Your Order Number]

Email Body:
Dear Style Mode Shop Team,

I would like to request a return/exchange for my recent order (#[Your Order Number]). Below are the details:

– Item Name:
– Size/Color:
– Reason for Return:
– Preferred Resolution: (Refund/Exchange to [New Size/Item])

Please let me know the next steps.

Best regards,
[Your Full Name]
[Your Email Address]
[Your Order Number]

Step 2: Receive Your Return Authorization

Within 2 business days, we’ll email you a Return Merchandise Authorization (RMA) number and shipping instructions.

Step 3: Package & Ship Your Return

Securely package your item(s) with the RMA number clearly visible on the outside of the package. Ship to:

Style Mode Shop Returns
8 Linden Circle
Somerville, MA 02143
United States

Tip: We recommend using a trackable shipping service as we cannot be responsible for lost return packages.

Step 4: Receive Your Refund or Exchange

Once we receive and inspect your return (typically within 5 business days after arrival):

  • Refunds: Will be processed to your original payment method within 3-5 business days
  • Exchanges: Your new item will ship within 1-2 business days

Refund Details

  • Your refund will include the item price minus any original shipping costs
  • Refunds typically appear in your account within:
    • Credit Cards: 3-5 business days after processing
    • PayPal: Immediately after processing
  • International returns may be subject to customs fees which are non-refundable

Exchange Options

Prefer a different size or style? We offer exchanges for most items (excluding final sale products). Simply indicate your preference in your return request email.

  • If the exchange item has a different price:
    • You’ll be refunded the difference for lower-priced items
    • You’ll need to pay the difference for higher-priced items

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Need Help?

Our Customer Comfort Team is here to help! Contact us at [email protected] for any questions about shipping or returns.

We appreciate you choosing Style Mode Shop for your comfort-first fashion needs!