At Style Mode Shop, we want you to love every buttery-soft piece as much as we do. If you’re not completely satisfied with your purchase of our comfort-first fashion, we’re happy to help with returns or exchanges within 15 days of receiving your order.

Our Return Promise

We stand behind the quality of our leggings, swimwear, and lifestyle essentials. If your item doesn’t meet your expectations, simply return it in its original condition with tags attached for a refund or exchange.

Important Notes:

  • Final Sale Items: For hygiene reasons, swimwear (including ONE PIECE, MEN’S SWIM, and KIDS SWIMS) and intimates are final sale unless defective.
  • Original Condition: Items must be unworn, unwashed, with all tags attached and in original packaging.
  • Timeframe: Returns must be initiated within 15 days of delivery.

Easy Return Process

Step 1: Initiate Your Return

Email our Customer Comfort Team at [email protected] with the following information:

Subject: Return Request – Order #[Your Order Number] Dear Style Mode Shop Team, I would like to request a return/exchange for my recent order (#[Your Order Number]). Below are the details: – Item Name: – Size/Color: – Reason for Return: – Preferred Resolution: (Refund/Exchange to [New Size/Item]) Please let me know the next steps. Best regards, [Your Full Name] [Your Email Address] [Your Order Number]

Step 2: Receive Your Return Authorization

Within 2 business days, we’ll email you a Return Merchandise Authorization (RMA) number and shipping instructions.

Step 3: Package & Ship Your Return

Securely package your item(s) with the RMA number clearly visible on the outside of the package. Ship to:

Style Mode Shop Returns
8 Linden Circle
Somerville, MA 02143
United States

Step 4: Receive Your Refund or Exchange

Once we receive and inspect your return (typically within 5 business days after arrival):

  • Refunds: Will be processed to your original payment method within 3-5 business days
  • Exchanges: Your new item will ship within 1-2 business days

Refund Details

Your refund will include the item price minus any original shipping costs. Refunds typically appear in your account within:

  • Credit Cards: 3-5 business days after processing
  • PayPal: Immediately after processing

Note: International returns may be subject to customs fees which are non-refundable.

Exchange Options

Prefer a different size or style? We offer exchanges for most items (excluding final sale products). Simply indicate your preference in your return request email. If the exchange item has a different price:

  • You’ll be refunded the difference for lower-priced items
  • You’ll need to pay the difference for higher-priced items

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service as we cannot be responsible for lost return packages.

Still Have Questions?

Our Customer Comfort Team is here to help! Contact us at [email protected] for any questions about our returns process.

We appreciate you choosing Style Mode Shop for your comfort-first fashion needs!